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AHA TeamSTEPPS Video Toolkit | Project Firstline

Team Strategies, Tools to Enhance Performance & Patient Safety to improve communication & teamwork in health care for colleagues, patients & families.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems
Public

Mobile health team promotes wellness, addresses substance use disorders in rural Maine

MaineHealth Community Health Farmington, which includes MaineHealth Franklin Hospital, offers health and wellness services and education focused on disease prevention to communities in rural Franklin County.
Telling the Hospital Story, Wellness/Preventive Care, Promoting Healthy Communities, Substance Use Disorder, Innovation/New Models of Care, Access to Behavioral Health

SBAR | AHA TeamSTEPPS Video Toolkit

Get your point across quickly using the SBAR framework to help communicate quickly & concisely in any setting with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Closed-Loop Communication | AHA TeamSTEPPS Video Toolkit

Close the loop to prevent miscommunication and missteps; call out, check back and verify to close the loop with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Handoff | AHA TeamSTEPPS Video Toolkit

Use a Handoff tool for optimal patient transitions of care, effectively transfer responsibility & accountability with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Brief | AHA TeamSTEPPS Video Toolkit

Prepare for success with a Brief to assign roles, establish expectations, and anticipate outcomes with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

CUS | AHA TeamSTEPPS Video Toolkit

Use the CUS tool to speak up with confidence, feel empowered to point out a problem or a conflict with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Shared Mental Model | AHA TeamSTEPPS Video Toolkit

Cultivate awareness and synergy with your coordinated successful team to guarantee safety of patients with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems

Hospital Stories

Explore stories of hospitals going above and beyond to care for their patients and communities throughout America. Search by location using state, category, or hospital name in the interactive map, or sort stories by category using the filter.
Telling the Hospital Story, Promoting Healthy Communities, Innovation, Community Benefit, Workforce, Wellness/Preventive Care, Access to Care in Vulnerable Communities

Debrief | AHA TeamSTEPPS Video Toolkit

Reflect as a team with a Debrief to discuss what went well, what could improve & what to do differently with this Project Firstline program.
AHA Center for Health Innovation, COVID-19: CDC, FDA and CMS Guidance, COVID-19: Effective Communications Resources, Quality & Patient Safety, Infection Prevention and Control, Advancing Best Practices for Hospitals & Health Systems