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Peer Support Issue Brief
Hospitals and health systems are enhancing the way they deliver care to improve patient care and outcomes, prepare for the future and strengthen sustainability. One key driver to transforming care is expanding the non-clinical workforce to improve patient experience and outcomes and reduce clinical staff burnout. Peer Support Specialists (PSS) can play an impactful role in helping hospitals and health systems achieve these goals. PSS are people with lived experience, living in recovery from psychiatric and/or substance use disorders, who provide non-clinical, strengths-based support to others seeking individualized recovery guidance.
Online community offers lifeline for those facing illness and loss
Coping with illness, caregiving or loss can be deeply isolating, but Dartmouth Health’s ConnectShareCare platform offers a supportive online community to help people navigate these challenges.
Rural New Hampshire hospital helps patients manage or prevent diabetes
Huggins Hospital, a small rural hospital in New Hampshire, offers a comprehensive diabetes education program, bolstered by nutrition services and designed to help individuals manage or prevent diabetes.
AHA webinar highlights how ChristianaCare grew its peer support program to benefit all workers
Christine McGuire Chloros, program manager for ChristianaCare's Care for the Caregiver initiative, discusses how the health system has grown its health care worker peer support program from a single focus of supporting only physicians as second victims to a comprehensive peer support program for all workers.