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Framework: Educate • Engage • Repeat
A communication framework to educate employees, create two-way dialogue, and reinforce messages over time to strengthen culture.
Bridging Worlds: The Future Role of the Health Care Strategist Second Edition
Guides and Reports
Bridging Worlds: The Future Role of the Health Care Strategist Second Edition
A Brief Guide To Crisis Communications For Hospitals, Health Systems, and Health Care Entities
Guides and Reports
Together with the American Health Lawyers Association (AHLA) and the American Society for Healthcare Risk Management (ASHRM), SHSMD has developed this guide which provides easy access to crisis communications reference materials for health care executives, attorneys, communication professionals and providers. Materials presented not only provide guidelines for developing and executing a crisis communications plan but also offer a framework for retrospective analysis of the communications provided during a crisis.
Crisis Communications for Hospitals and Health Systems: A SHSMD Resource Digest
Guides and Reports
SHSMD members play an integral role in effectively communicating information while providing leadership during a crisis.
Futurescan 2023: Health Care Trends and Implications
Futurescan 2023 is the latest in a series of publications for health care leaders that the American Hospital Association’s Society for Health Care Strategy & Market Developme
A Brief Guide to Crisis Communications for Health Care Providers
Crisis communications reference materials for health care risk managers, executives, attorneys, communication professionals and providers.
Role of the nurse leader in crisis management
Guides and Reports
Communicating internally and externally is one of the most difficult, yet critical, responsibilities leaders face.