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Mastering Difficult Conversations: Practical Strategies for Success
This webinar will explore the psychological and emotional factors that make these discussions challenging and provide practical strategies to manage them effectively. You will learn mindfulness techniques to maintain composure under pressure and simple, in-the-moment tools to communicate thoughtfully. By the end of the session, you will have actionable skills you can apply immediately to stay calm, focused, and effective during any difficult conversation.
Innovative Care: The Value of the Virtual Nurse in a Pediatric Hospital
With a review of evidence and extensive planning, Nemours Children’s Health created an enterprise virtual nursing model. Learn more about the process of introducing the virtual nurse, and how the incorporation of the virtual has positively contributed to outcomes related to nurse and patient satisfaction. (Webinar presented September 11, 2024)