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AHA Associate Podcast Series, Ep. 98 | Surgical Directions
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Stephen Lovern at Carilion Clinic and Barbara McClenathan and Joan Cox at Surgical Directions. Join us for an inside look at how smart processes and a strong culture of teamwork transform surgical services. We’ll uncover the secrets to building a high-performing perioperative infrastructure that elevates quality, ensures safety and delivers operational excellence.
AHA Associate Podcast Series, Ep. 96 | Ailevate
In this episode, Kathleen Wessel, vice president of business management and operations at the of the American Hospital Association is joined by Amy Chivavibul, AI researcher at Ailevate. They’ll unpack how Agentic AI is moving beyond automation to become a strategic partner in care delivery and operations. Discover how hospitals are harnessing AI to solve staffing challenges, streamline operations, and improve patient care outcomes — while keeping human expertise at the center.
AHA Associate Podcast Series, Ep. 95 | Doctor Podcasting
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Bill Klaproth, director of marketing and production at DoctorPodcasting. Together they’ll explore how hospitals are using podcasts to boost brand visibility, educate patients, and support strategic goals. Also, learn how one interview can be repurposed into a full suite of marketing content — maximizing reach without straining resources. As media habits shift toward on-demand audio, podcasting helps hospitals connect with communities and showcase physician expertise more effectively.
AHA Associate Podcast Series, Ep. 97 | IMO Health
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Steven H. Rube, MD, FAMIA, chief medical officer at IMO Health as they explore how AI can enhance documentation and data quality, ease clinician burden while preserving intent, and deliver responsible, transparent care at the point of service.
AHA Associate Podcast Series, Ep. 94 | Tegria
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Meg Johnson, director, care operations at Tegria and Robbie Bullough, senior director of consulting at KLAS Research. Join them as they discuss why structured change management is essential for turning tech investments into real transformation. Learn how aligning people, processes, and leadership from day one drives adoption, protects ROI and improves patient outcomes.
Associate Podcast Series - Ep. 91 | Unitek Learning
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association, is joined by Tom McNamara, chief transformation officer at Unitek Learning. Together they'll explore how hospitals and health systems can take a data-driven approach to workforce sustainability. In addition, Tom shares actionable strategies for retaining nursing students, measuring the ROI of training programs, and leveraging key workforce metrics in collaboration with HR teams.
AHA Associate Podcast Series, Ep. 87 | Guidehouse
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Theodore Scherpenberg, chief financial officer at The Christ Hospital Health Network (TCHHN) in Cincinnati, Ohio, and Eric Kammer, partner at Guidehouse. AHA members will hear firsthand from TCHHN leaders about a bold, multi-year transformation. Leaders will share their insights on how they are aligning strategy, finance, operations and culture to build long-term sustainability.
Associate Podcast Series - Ep. 84 | United Imaging
In this episode, Kathleen Wessel, Vice President of Business Management and Operations at the American Hospital Association (AHA), is joined by Jeffrey Bundy, Ph.D., Chief Executive Office at United Imaging North America and Terrence Chen, Ph.D., Chief Executive Officer at United Imaging Intelligence America. Together they'll unravel the complexities surrounding AI into clear, relatable insights and will share the true potential and limitations of AI in the medical imaging world and how it can apply to you and your colleagues.
Associate Podcast Series - Ep. 86 | Inovalon
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Chris Emerson, Pharm.D., vice president, clinical quality, training, oversight, and innovation at Inovalon and Martha Tran, Pharm.D., director, application support at Inovalon. In this thought leadership podcast, we explore how health care organizations can reimagine safety, quality, and clinical efficiency through the lens of the Patient Safety Initiative and advanced clinical surveillance.
Associate Podcast Series - Ep. 85 | Ailevate
In this episode, Kathleen Wessel, Vice President of Business Management and Operations at the American Hospital Association (AHA), is joined by Glen Pendley, President at Ailevate. Join us as we explore how AI is fundamentally transforming revenue cycle management by addressing one of its most persistent challenges — claim denials and revenue recovery.