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Addressing Violence in the Hospital Community
Jim Leonard, M.D., is president and CEO of Carle Health based in Urbana, Ill., connects the dots for boards addressing violence in hospitals.
SBAR | AHA TeamSTEPPS Video Toolkit
Get your point across quickly using the SBAR framework to help communicate quickly & concisely in any setting with this Project Firstline program.
Closed-Loop Communication | AHA TeamSTEPPS Video Toolkit
Close the loop to prevent miscommunication and missteps; call out, check back and verify to close the loop with this Project Firstline program.
Handoff | AHA TeamSTEPPS Video Toolkit
Use a Handoff tool for optimal patient transitions of care, effectively transfer responsibility & accountability with this Project Firstline program.
Brief | AHA TeamSTEPPS Video Toolkit
Prepare for success with a Brief to assign roles, establish expectations, and anticipate outcomes with this Project Firstline program.
CUS | AHA TeamSTEPPS Video Toolkit
Use the CUS tool to speak up with confidence, feel empowered to point out a problem or a conflict with this Project Firstline program.
Shared Mental Model | AHA TeamSTEPPS Video Toolkit
Cultivate awareness and synergy with your coordinated successful team to guarantee safety of patients with this Project Firstline program.
Debrief | AHA TeamSTEPPS Video Toolkit
Reflect as a team with a Debrief to discuss what went well, what could improve & what to do differently with this Project Firstline program.
Huddle | AHA TeamSTEPPS Video Toolkit
Save time & pivot quickly with a Huddle; regroup, reassess & plan for success, deal with changes with this Project Firstline program.
DESC | AHA TeamSTEPPS Video Toolkit
Prepare for tough conversations with the DESC framework, navigate conflict that promotes a healthy environment with this Project Firstline program.