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Mastering Difficult Conversations: Practical Strategies for Success
This webinar will explore the psychological and emotional factors that make these discussions challenging and provide practical strategies to manage them effectively. You will learn mindfulness techniques to maintain composure under pressure and simple, in-the-moment tools to communicate thoughtfully. By the end of the session, you will have actionable skills you can apply immediately to stay calm, focused, and effective during any difficult conversation.
A Systematic, Big Data Approach to Reducing Burnout and Violence
Burnout has been implicated in higher turnover, reduced patient satisfaction, and worsened safety. Violence is strongly linked to turnover.
Owning Disruption: A Consumer Driven Strategy at Providence St. Joseph Health
This Webinar was Held November 9 at 2PM CST
The proliferation of disruptors in healthcare coupled with the desire to connect with consumers provided the impetus for Providence